Lansweeper freeware how to#
Lansweeper freeware install#
Lansweeper freeware upgrade#
Lansweeper freeware software#

But it does have something that is missing a lot in Service Desk space. Being the last means that it may not have all the features of competition. In fact, Service Desk module is the module that was developed last. Lansweeper started as a sweeper вЂ“ inventory program which evolved slowly to a complete solution with Service Desk it is now.

Lansweeper freeware how to#

Lansweeper website is pretty modest, a bit outdated design and it looks like they donвЂ™t know how to express all the benefits to the visitor.

Lansweeper freeware install#

Lansweeper is a type of product where you donвЂ™t find itвЂ™s potential until you install it in your environment and start using it. Lansweeper review вЂ“В Amazing product in hiding Most of the times, pricing for such solution is pretty expensive. This product or an add-on with an asset functionality can also have the ability to deploy a software. Many Service Desk products offer an add-on or a separate product which is integrated with the Service Desk.

Lansweeper freeware software#

There are many software solutions which help make licensing a breeze. While we were keeping our records, there is always some discrepancy as you move computers and licenses around. When you are faced with the audit, you have to know exactly how many licenses you own and howВ many licenses are installed. The pretty unpleasant situation, where you are treatedВ like a pirate before you prove that you bought all the licenses. One of the requirements we have is to know the state of our licensing вЂ“ all the time.В We had learned a lesson when Microsoft approached us with their audit. Our Ideal Service Desk would also feature IT inventory вЂ“ both, software and hardware. Our ideal solution is a Service Desk which has an option to deploy our standard software. We were looking to replace our Helpdesk with a new solution.

Lansweeper freeware upgrade#

Some products promise a complete ITIL ready solution while other products offer a basic вЂ“ helpdesk version with an option to upgrade to the full-fledged Service Desk for the price. There are many Service Desk solutions out there. In addition, a technician would be able to deploy software which is considered as a standard for the company. When a technician working in helpdesk receives a call, what tools does he require to be efficient? He needs access to the Active Directory, to unlock user accounts, access to information about computers on the network, printers, IP range, switches informationвЂ¦ Ideally, a technician would have access to Switch Port Mapper, Service Desk, Knowledge Base, Software and Hardware inventory. Lansweeper review вЂ“ all in one-time saver Compare that to Java based Service desk solutions where you quickly see that the product gets slower and RAM consumption goes to the computer maximum. When you click on an action, it will open instantly. Lansweeper is a perfect companion to every IT department where you want to save time. We got used to the solution, but it just wasnвЂ™t there. In the end, solution ended up pricey and clunky. Because they were from the same vendor, they integrated a bit, you had an option to deploy software from the Service Desk, but if you wanted to use the inventory you had to log into the program.

But the licensing was treated separately.

Because they were from the same vendor, they were able to share data. We tried to use one product for Service Desk and another product for Asset Management from the same vendor. Price вЂ“ good all in one products are either rare or expensive.There are two reasons why we chose multiple vendors for the services: For example, we used Service Desk from vendor 1, Knowledge base from vendor 2, asset management solution from vendor 3, etcвЂ¦ In the end, while we had all the information, information was not available from one place. We used to use several programs which were all used separately.